Openwork

Customer Service Representative

Baytown, TexasTemporary
$17+ hourly
About the Job
Meador an Openwork Company is currently seeking a dependable Customer Service Representative (CSR) to join a growing safety equipment supplier in Baytown, TX. This is a great opportunity for someone with warehouse experience who enjoys working in a fast-paced environment and takes pride in accuracy, organization, and teamwork.

Job Description:
Customer Service Representative must possess a thorough knowledge of processes and procedures associated with customer service, supply, storage, and distribution functions within a fast-
paced and occasional stressful environment.

Requirements:
  • Must be able to read, write, and speak the English language.
  • Higher education or equivalent work experience in administrative logistics industry.
  • Must have strong organization skills, assertive, flexible, and customer service oriented.
  • Must be able to work in a team environment.
  • Mathematical skills: the ability to perform all basic calculations (add, subtract, multiply, and divide).
  • Office environment with frequent visits to the warehouse (extreme weather conditions might be applicable).
  • Maintain a clean, organized work area and equipment.
  • Perform various tasks in assistance or in support of the organization.
  • Be willing to work other than normal scheduled hours, which may include evenings, weekends and/or holidays according to the needs of the business.
  • Punctuality is a must; be on time and ready to work at the start of shift.
  • Must possess the skills to provide quality customer service including the ability to deal with a variety of people in a professional, courteous manner within diversified situations.
  • Ability to perform assigned work tasks with little or no supervision.
  • Must have a strong working knowledge of MS Office and MS Outlook. Must be able to learn the systems required for the CSR Department.
  • File completed files helping maintain archived files.
  • Perform invoicing by following tariffs and conditions determined in the rate agreements.
  • Maintain a high level of professionalism with your assigned customers.
  • Take a proactive approach regarding Customers’ needs rather than a reactive approach.
  • Must be able to problem solve on situations when they arise.
  • Communication is key to continued success, and as a CSR, you must be willing to contact your assigned Customers during and after normal working hours.

Location: Baytown, TX.
Schedule: 8am-5pm.
Pay: $17/hour.
#OPWDP.